New Purchasing Guidelines during the coronavirus crisis

We are continuing business as usual as much as we can during the coronavirus crisis and are strictly adhering to the Government guidelines.

If you want to buy a new build property

New purchasers can still contact us and our selling agent to buy our homes ‘off plan’.

View our latest properties available to see what new homes we have available, how much they are, view floor plans, video tours of the property and download a brochure.

Call our sales executives who will guide you on what to do next and will support you with the buying process.

During this crisis we cannot undertake any viewings in person, but if you have passed the initial qualification checks, our selling agents will carry out a pre-arranged facetime viewing of the home you want to buy.

If you want to buy a Paradigm property from an existing shared owner

Contact us to express an interest in the Shared Ownership homes available on our website or the appropriate Help to Buy website.

We will hold your contact details and copy photographic identification until the Government guidelines have been changed on viewings. We will then forward your details to the vendor who will contact you to organise a viewing.

If you are interested in staircasing your share in your current Paradigm home

Contact us to express an interest in staircasing, (a valid RICS valuation is required before we can go ahead) however under current restrictions some valuers are not undertaking property inspections.
Our sales staff are here to help and will do what they can within the current Government guidelines.

Customers who are in the process of buying a new build property from Paradigm

If you are due to complete your purchase over the coming months, we will contact you to discuss your situation. The current restrictions mean that we cannot provide our normal service to homebuyers – we will do all that we can to help you while these measures are in place.

Where construction site closures are affecting your sale, we will progress your sale ready to simultaneously exchange and complete when your new home is available, and when Government guidelines change.

We will keep you informed as changes take place.

We are open from 9.00 to 17.00 Monday to Friday on 0845 3374877 or email us on and we will get back to you.

Our sales staff are here to help but are very much governed by the current Government guidelines.